Privacy policy

Paradise & Co.
Effective Date: October 15, 2026
Website: https://paradiseand.co

1. INTRODUCTION

Paradise & Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit https://paradiseand.co, purchase our products, contact us, or otherwise interact with our online store and services.

It also explains the privacy rights and choices available to you under applicable laws.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

Information You Provide

Full name
Email address
Telephone number
Billing and shipping addresses
Order details and purchase history
Customer account information, if applicable
Customer service communications
Product reviews and other voluntarily submitted content
Marketing and communication preferences

Information Collected Automatically

When you visit our website, we and our service providers may collect:

Internet Protocol (IP) address
Browser and device information
Operating system
Pages viewed and interactions with our website
Referring websites and traffic sources
Approximate geographic location derived from your IP address
Shopping cart and checkout activity
Cookies and similar identifiers

Payment Information

Payment information is collected and processed by Shopify and our payment service providers, as applicable.

We do not ask customers to provide payment card details by email.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Process and fulfill customer orders
Arrange shipping and delivery
Send order confirmations and tracking updates
Process returns, refunds, and customer service requests
Communicate with customers
Maintain and improve our website
Analyze shopping behavior and website performance
Detect and prevent fraud
Protect the security of our services
Send promotional communications where permitted by law
Measure advertising effectiveness
Comply with applicable legal obligations
Enforce our policies and resolve disputes

We process personal information only for purposes permitted under applicable law.

4. CONSENT AND MARKETING COMMUNICATIONS

Where consent is required by applicable law, we will obtain it before collecting or using personal information for the relevant purpose.

If you subscribe to our mailing list, we may send promotional emails about new collections, product launches, special offers, and other brand updates.

You can unsubscribe at any time using the unsubscribe link in our marketing emails.

You may also contact us to change your communication preferences.

Email: contact@paradiseand.co

Withdrawing consent does not affect processing already lawfully completed or information we must retain for legal purposes.

Transactional communications, such as order confirmations and shipping notifications, may continue when necessary to fulfill your purchases.

5. SHOPIFY AND PAYMENT PROCESSING

Our online store is hosted by Shopify Inc., which provides the e-commerce technology that enables us to sell our products and services.

Shopify and our payment service providers may process personal information to:

Operate our online store
Complete payment transactions
Maintain customer accounts
Prevent fraudulent activity
Support checkout and order fulfillment

Payment card information is processed using systems designed to meet applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI DSS), where applicable.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

6. THIRD-PARTY SERVICE PROVIDERS

We may share personal information with third-party providers that assist with our business operations.

These may include:

Shopify and e-commerce service providers
Payment processors
Shipping carriers and fulfillment partners
Customer support services
Email marketing providers
Analytics providers
Advertising platforms
Fraud prevention and security services
Professional advisers

These providers may process information under their own privacy policies and contractual obligations.

We may also disclose personal information when required by law, in response to valid legal requests, or when reasonably necessary to protect our rights and customers.

We do not sell customer mailing lists for cash. However, certain advertising-related data disclosures may qualify as a sale or sharing of personal information under applicable privacy laws.

7. ADVERTISING AND ANALYTICS

Paradise & Co. may use analytics and advertising services, including Meta platforms such as Facebook and Instagram, to understand website activity and measure marketing performance.

Depending on the technologies enabled on our website, information collected or shared may include:

Website visits
Product views
Shopping cart activity
Checkout events
Completed purchases
Browser and device information
Cookie identifiers and similar information

This information may help us measure campaign effectiveness, understand customer interests, and provide relevant advertising.

Some advertising practices may constitute targeted advertising, sharing, or a sale of personal information under applicable privacy laws.

Where required, we provide customers with appropriate privacy choices and opt-out mechanisms.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to support its functionality and improve the shopping experience.

Cookies may be used for:

Shopping cart functionality
Secure checkout
Customer sessions
Website preferences
Traffic analytics
Advertising measurement
Personalized marketing, where permitted

Some cookies are essential for the website to function correctly. Others may be optional, depending on your location and privacy preferences.

You may manage cookies through your browser settings and any privacy controls available on our website.

Where required by law, we obtain consent before using nonessential tracking technologies.

The specific cookies used may change as Shopify and our integrated services are updated.

9. INFORMATION SECURITY

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Our e-commerce platform and payment providers use security technologies designed to protect information during transmission and processing.

However, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Complete customer transactions
Maintain order records
Provide customer support
Process returns and refunds
Comply with tax and accounting requirements
Prevent fraud
Resolve disputes
Meet applicable legal obligations

Retention periods may vary depending on the type of information and applicable laws.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible personal information
Obtain a copy of certain information
Withdraw consent where applicable
Opt out of certain targeted advertising or data-sharing activities
Appeal certain privacy-related decisions where required by law
Exercise your privacy rights without unlawful discrimination

To submit a privacy request, contact:

Email: contact@paradiseand.co
Phone: (469) 721-0809

We may request additional information to verify your identity before processing certain requests.

We will respond within the timeframes required by applicable law.

Where applicable, we will also honor legally required browser-based opt-out preference signals.

12. CHILDREN'S PRIVACY

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 in violation of applicable law.

If you believe a child has provided us with personal information without appropriate authorization, please contact us so we can investigate and take appropriate action.

13. INTERNATIONAL CUSTOMERS

Paradise & Co. operates in the United States.

If you access our website from outside the United States, your personal information may be processed or stored in the United States or other countries where Shopify and our service providers operate.

These jurisdictions may have different privacy laws from those in your country of residence.

Where required, we use appropriate safeguards for international transfers of personal information.

14. THIRD-PARTY LINKS AND BUSINESS TRANSFERS

Our website may contain links to third-party websites, including social media platforms.

We do not control the privacy practices of these independent websites and encourage you to review their privacy policies.

If Paradise & Co. undergoes a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable law.

We will provide notice where legally required.