Terms of Service.

Paradise & Co.

Last Updated: October 15, 2026

OVERVIEW

Welcome to Paradise & Co.

This website, https://paradiseand.co, is operated by Paradise & Co. Throughout this website, the terms “we,” “us,” and “our” refer to Paradise & Co.

We offer this website, including all information, products, tools, and services available through it, subject to your acceptance of these Terms of Service (“Terms”) and the policies referenced herein.

By visiting our website, browsing our collections, creating an account, or purchasing our products, you agree to these Terms of Service.

These Terms apply to all users of our website, including visitors, customers, and individuals who submit content.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, you should discontinue using our website and services.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state or country of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our website, products, or services for unlawful or unauthorized purposes.

You may not violate applicable laws, infringe intellectual property rights, or transmit malicious software through our website.

We reserve the right to restrict access or refuse service where permitted by applicable law, including in cases of suspected fraud or material violations of these Terms.

SECTION 2 — PRODUCTS AND AVAILABILITY

Paradise & Co. offers apparel, accessories, and other fashion-related products.

We make reasonable efforts to accurately display product descriptions, materials, colors, sizing, photographs, and other relevant information.

However, actual product colors may vary slightly depending on lighting, photography, screen settings, and device characteristics.

Products may be available in limited quantities.

We reserve the right to modify our collections, discontinue products, or limit quantities at our discretion.

Any changes affecting orders already accepted will be handled in accordance with applicable law.

SECTION 3 — MADE-TO-ORDER PRODUCTS

Certain Paradise & Co. garments are produced after an order is placed.

Made-to-order products typically require 7–10 business days for production and processing before shipment.

Business days generally exclude weekends and U.S. federal holidays.

Production times may vary due to order volume, material availability, holidays, or unforeseen circumstances.

Production time is separate from shipping transit time.

Standard made-to-order products remain eligible for returns under our published Return & Refund Policy.

Personalized or individually customized products may be excluded from voluntary returns, as disclosed before purchase and subject to applicable law.

SECTION 4 — PRICING AND PAYMENT

All prices displayed on our website are in U.S. dollars unless otherwise indicated.

We reserve the right to modify product prices without prior notice.

Price changes will not affect orders already accepted, except where permitted by law.

Applicable taxes and any additional charges will be displayed during checkout.

Payment must be completed using an accepted payment method available through our checkout system.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to cancel orders involving suspected fraud, payment authorization failures, or material pricing errors, subject to applicable law.

If we cancel an order after collecting payment, we will issue an appropriate refund.

SECTION 5 — ORDER ACCEPTANCE AND CANCELLATIONS

After placing an order, you will receive an order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may contact you if additional information is required to process your purchase.

Because many Paradise & Co. products are made to order, production may begin shortly after an order is submitted.

If you wish to cancel an order, please contact us within 24 hours of placing it.

We will make reasonable efforts to accommodate cancellation requests received within this period.

However, cancellation cannot be guaranteed once production or fulfillment has begun.

If your order has already shipped, our Return & Refund Policy will apply.

Nothing in this section limits cancellation or refund rights provided by applicable law.

SECTION 6 — SHIPPING AND DELIVERY

Paradise & Co. offers complimentary standard shipping on all orders within the United States, with no minimum purchase requirement.

For made-to-order garments, our estimated timelines are:

Production and processing: 7–10 business days.
Standard U.S. shipping transit after dispatch: 3–7 business days.
Estimated total production and delivery: approximately 10–17 business days.

These timelines are estimates rather than guaranteed delivery dates.

International shipping may be available to selected destinations.

Where applicable, international shipping charges, import duties, customs fees, and taxes may apply.

Customers are responsible for providing complete and accurate shipping information.

If an order is delayed, lost, damaged, or delivered incorrectly, please contact us so we can investigate and assist with an appropriate resolution.

For additional information, please review our Shipping Policy.

Nothing in this section limits rights or remedies available under applicable consumer protection laws.

SECTION 7 — RETURNS, REFUNDS, AND EXCHANGES

Paradise & Co. accepts eligible returns requested within 15 calendar days after delivery.

Returned merchandise must meet the conditions outlined in our Return & Refund Policy.

Generally, items must be:

Unworn and unwashed.
Unused and in their original condition.
Free from damage, stains, odors, and alterations.
Returned with original tags attached, where applicable.

We do not charge restocking fees.

Customers are generally responsible for return shipping costs for voluntary returns.

For damaged, defective, or incorrect items, we will provide appropriate assistance and cover reasonable return shipping costs when required.

Approved refunds are initiated within 10 business days after return approval, although payment providers may require additional processing time.

We do not currently offer direct exchanges.

Customers wishing to purchase a different size, color, or style may request an eligible return and place a new order.

For complete details, please review our Return & Refund Policy.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

SECTION 8 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us promptly if you suspect unauthorized account activity.

We reserve the right to investigate suspicious transactions and, where permitted by law, cancel or restrict orders involving fraudulent or materially inaccurate information.

We may limit purchases that appear to be intended for unauthorized resale or other prohibited activities, subject to applicable law.

SECTION 9 — INTELLECTUAL PROPERTY

All original content on this website, including artwork, clothing designs, graphics, logos, photographs, written materials, and other creative elements, is owned by Paradise & Co. or used with permission from the applicable rights holders.

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit protected materials without appropriate authorization.

Access to our website does not grant ownership or a commercial license to our intellectual property.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use services provided by external companies.

These may include payment processors, shipping carriers, social media platforms, analytics providers, and other technology services.

We do not control third-party websites or their independent terms and privacy practices.

Your use of third-party services may be subject to their respective policies.

We are not responsible for third-party content or conduct except to the extent required by applicable law.

SECTION 11 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS

Customers may submit reviews, comments, photographs, suggestions, or other content to Paradise & Co.

By submitting content, you represent that you have the necessary rights and permissions to share it.

You agree not to submit unlawful, defamatory, fraudulent, infringing, abusive, or otherwise harmful material.

For content you voluntarily submit for publication or promotional use, you grant Paradise & Co. a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business, subject to applicable law and any separate agreement.

You retain ownership of your original content.

We reserve the right to remove submissions that violate these Terms or applicable law.

SECTION 12 — PROHIBITED USES

You may not use our website or services to:

Engage in unlawful or fraudulent activities.
Violate intellectual property rights.
Harass, threaten, intimidate, or unlawfully discriminate against others.
Submit false or misleading information.
Upload or distribute malicious software.
Attempt unauthorized access to our website or systems.
Interfere with website security or functionality.
Collect personal information from others without authorization.
Impersonate another individual or organization.
Engage in other activities prohibited by applicable law.

We reserve the right to restrict access to our services when reasonably necessary to protect our business, customers, and website.

SECTION 13 — PRIVACY AND PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We collect and process customer information for purposes such as order fulfillment, payment processing, customer support, fraud prevention, and other activities described in that policy.

Our website may use cookies and similar technologies to support shopping functionality, analytics, and advertising.

Please review our Privacy Policy for details about our data practices and your available privacy rights.

SECTION 14 — DISCLAIMER OF WARRANTIES

We strive to provide accurate information, quality products, and dependable customer service.

However, except for warranties expressly provided by us or required by law, our website and its informational content are provided on an “as available” basis.

We do not guarantee that website access will be uninterrupted, error-free, or free from technical issues.

Nothing in these Terms excludes or limits statutory warranties or consumer protections that cannot legally be waived.

SECTION 15 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Paradise & Co. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply where liability cannot legally be excluded or limited, including applicable liability for fraud, willful misconduct, or other protected claims.

Nothing in these Terms limits a customer's legal remedies for defective, misrepresented, or undelivered products where such remedies are required by law.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Paradise & Co., its officers, employees, representatives, and service providers from third-party claims, losses, or reasonable expenses arising from:

Your unlawful use of our website.
Your infringement of third-party rights.
Your material violation of these Terms.

This provision does not apply to claims caused by our own unlawful conduct or where indemnification is prohibited by law.

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the extent legally permitted.

The remaining provisions will continue in full force and effect.

The invalidity of one provision does not invalidate the entire agreement.

SECTION 18 — TERMINATION

You may stop using our website at any time.

Paradise & Co. reserves the right to suspend or terminate access to our website or services, where permitted by applicable law, if a user materially violates these Terms of Service.

Termination does not affect rights or obligations arising from orders already placed, including payment obligations, applicable refund rights, and consumer protection rights.

Any provisions that, by their nature, should survive termination will remain in effect.

SECTION 19 — GOVERNING LAW

These Terms of Service and any separate agreements through which Paradise & Co. provides products or services shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in these Terms limits or excludes rights and protections available to consumers under applicable law.

SECTION 20 — CHANGES TO THESE TERMS

Paradise & Co. may update these Terms of Service periodically to reflect changes in our business operations, products, policies, technology, or legal requirements.

Updated Terms will be posted on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent for material changes.

Changes will not retroactively alter the terms of completed purchases where prohibited by law.